Resetting

Most phone-enabled devices can be powered down (completely turned off) to conserve battery power. This is accomplished by pressing and holding the power on/off button (or the red End Call button if your device has no power button). Note that powering down a device is different from leaving the device in suspend mode (which means that the screen is off but the device is still using power and its phone and other core operations are still running). Pressing the power button once on a touch screen device will put it into suspend mode (pressing it once again will turn it back on).

Werner Ruotsalainen explains how to use third-party software to re-boot your Pocket PC into Safe Mode if you are having trouble re-booting correctly, particularly after installing a third-party program. Click here for the article.

Performing a hard reset restores your device to its factory default settings, and all data and installed programs are lost. Most devices have a unique way of being hard reset. Here is a list of devices with hard reset instructions for each.

If your device is running slowly or becomes inoperable, the first thing you should do to remedy the situation is do a soft reset. This clears your devices memory. It is non-destructive—you do not lose data or programs you’ve installed on your device.